Privacy Policy of Manukafashion.
Please read this policy carefully to understand the terms of our privacy policy. The policy applies to personal information of clients and regulates the use of this information. By using the website Manukafashion.com [DM1] or otherwise providing your personal information to Manukafashion, you are deemed to have accepted the terms of this policy. If you disagree with the terms of this policy, you should not use the applications in our website and you should not provide any personal information. This privacy policy includes provisions concerning the following topics:
1. SOURCES OF INFORMATION
2. INFORMATION THAT WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
3. COOKIES AND BEACONS
4. USE OF YOUR INFORMATION
5. DISCLOSURE OF YOUR INFORMATION
6. STORAGE AND / OR TRANSFER OF YOUR INFORMATION
7. ACCESS TO YOUR INFORMATION
8. YOUR CHOICES ON HOW WE USE AND DISCLOSE YOUR INFORMATION
9. CHANGES TO OUR POLICY
10. NOTICES
PURPOSE of this Privacy Policy
This Privacy Policy describes the type of information that MANUKAFASHION may collect from you or that you can provide to MANUKAFASHION, and how we may collect, use, maintain, protect and disclose it. It also describes how you may access your information and update it, and how to make certain choices concerning the use being made of the information provided.
This Privacy Policy includes provisions on our data collection activities both on-line and off-line. It applies to information that we collect through various channels such as points of sale, websites, applications, social media and events. Please note that we reserve the right to join information collected in different manners (for example, the website MANUKAFASHION and an off-line MANUKAFASHION event).
1. SOURCES OF INFORMATION
This section is about the information that we collect from or about our customers, from the following sources and using the modalities described below:
• MANUKAFASHION website: the website managed by MANUKAFASHION Società Cooperativa, including the site that we manage under our domain / url and the applications that we have loaded on third-party social networks such as Facebook, Xing, Linkedin, Google+, Youtube or others (“websites”);
• MANUKAFASHION mobile sites / applications: mobile sites or applications managed by MANUKAFASHION for costumers, such as applications for smartphones;
• E-mail, SMS messages and other electronic messages: this includes any form of electronic communication between you and MANUKAFASHION;
• On-line registration forms: registration forms that we collect from clients, for example, by regular mail or during events;
• Data from other sources: any information about you that we may collect from other sources.
2. INFORMATION THAT WE COLLECT ABOUT YOU AND HOW WE COLLECT IT
Depending on how you interact with MANUKAFASHION (on-line, off-line, telephone, etc.), we may collect from you various types of information, as described below:
• Personal contact information: This includes any information that is provided by you which enables us to contact you personally, such as your name, address, e-mail address or telephone number;
• Account login information: any information that is necessary to access to your individual account profile; for example, your login ID / e-mail address, user name, password and/or security questions and answers;
• Demographic Information: any information that describes you from a demographic or psychographic perspective, such as your date of birth, age, sex, geographic location (eg. postal code), product choices, hobbies and favorite interests, and information on your family or lifestyle;
• Technical information on computer / mobile: any information regarding the computer system or other technological device that you use to access our website or one of our applications, such as the IP (Internet Protocol) used to connect your computer or device to the Internet, the operating system and the type and version of browser. If you access a MANUKAFASHION website or application with a mobile device, for instance a smartphone, then the information collected may also include your phone device ID, geolocation, and other similar data;
• Information on the use of websites: when you are surfing on our website we use automatic data collection technology to collect certain information about your activities. This information includes the links that you click, the pages and the content that you access (and for how long), and other similar information and statistics about your interactions as page response times, download errors, length of visits to certain pages. This information is captured using automated technologies like cookies (browser cookies, flash cookies) and web beacons, and may also be collected through the use of third-party tracking services (eg. Google Analytics) that collect data in an aggregate form (such as number of visits to a certain page, or the amount of time spent visiting a website);
• Review / Feedback / Comments from costumers: this includes information that you voluntarily share with us about your experience with our products and services;
• Content generated by costumers (user-generated content): this refers to any content that you create and then share with us by uploading it to our website or to one of our applications (eg. Facebook applications and / or other social networks, including for example photographs, videos, personal stories or other media of similar content;
• Social network information: this refers to any information that is part of your profile on a social network of third parties (such as Facebook and / or other social networks) and that the social network of third parties share with us. This includes, for example, your basic account information (eg. name, e-mail address, gender, date of birthday, current city, profile picture, user ID, list of friends, etc.);
• Payment and financial information: any information needed to finalize a purchase, such as details of your credit or debit card (cardholder name, card number, expiry date, etc.) or other forms of payment (if available). However, we do not store card payment information for longer than it is needed to finalize the payment transaction, and we comply with relevant regulations such as PCI DSS.
3. COOKIES AND BEACONS
We use cookies to differentiate you from other users of our website, in order to enhance the use and functionality of the website. This allows us to improve and provide you with a good browsing experience. We may collect information through automated technologies (such as cookies and web beacons) that collect certain information and store login account details and technical information about your computer.
To learn how to manage your settings for cookies, for detailed information about the cookies that we use and the purposes for which we use them, please read our Cookie Policy[DM2] . If you disable or reject cookies, please note that some parts of the website may not be accessible or may not function properly. Please also note that “flash” cookies differ from “browser cookies” and capture and store data in a different manner. Your browser cookies’ management tool will not remove flash cookies.
web Beacons
Log Files: We collect information in the form of log files that record website activity and gather statistics about the browsing habits of web users. This information is generated automatically and helps us fixing errors, improving performance and maintaining the safety of our website.
Cookies: We use cookies to improve the usability and functionality of our website and to better understand how our visitors use our website and the tools and services that are offered through it. Memorizing cookies on your computer enables us to customize or enhance your experience to make your next visit more enjoyable.
Web Beacons: Web beacons (also known as “web bugs”) are small code strings that provide a way to display a graphic image on a web page or in an e-mail in order to re-transfer information to us. The information collected via web beacons may include technical information such as IP addresses, as well as information about how a user responds to an e-mail campaign (for example, at what time was an e-mail opened; on which links contained in an e-mail does the user click, etc.). We may use web beacons on our website or include them in the e-mails that we send. We use web beacon information for a variety of purposes, including website traffic reporting, visitors count, advertising, audit and reporting e-mails, and customization.
4. USE OF YOUR INFORMATION
The following paragraphs describe the reasons for which we may collect and use your information, and the different types of information that may be collected for each purpose. Please note that not all uses listed below apply to every customer.
Customer Service: we may use your information to provide customer service, including answers to your questions. This typically requires the use of certain personal contact information and information related to your question (eg. the status of an order; a technical problem; a complaint related to a product; general questions; etc.).
Promotions: we can use your information to inform marketing campaigns or promotions. Some of our promotions may be presented on third-party social networks. For more information about our promotions, please read the official rules or details published at the time of each promotion.
Marketing communications: we can use your information to provide information about the products or services that we believe may interest you (marketing communications), as e-mail, SMS and mail.
For details on how to change your preferences about marketing communications, please refer to sections 8 and 9 below.
Social Network of third parties: we can use information concerning you interaction in social networks of third parties, for instance your use of “like” (“I like”) functions. You can learn more about these features and the profile data that we can collect by visiting the relevant sections of the third party’s social network.
Improving and personalizing the website: we can use your information to improve and customize your experience on our website and our applications, to ensure that the content of our website is presented in the most effective way for you and your computer, and to allow you to participate in interactive features, when you choose to do so. This is typically done by automated technologies (such as cookies) that collect and remember certain information, login account, technical information and/or information on the previous use of the website. For example, we store your login ID / e-mail address or user name so that you can quickly login the next time you visit our site or so that you can easily find the items you previously entered in your purchasing cart. Based on this information, we could also show specific content or promotions tailored to your interests.
To complete orders: we can use your information to process and ship your orders, and to inform you on the status of your orders. This may involve the use of certain personal contact information and payment information.
Other general purposes (eg. website security; internal research): we may use your information for other general purposes of business, for example, to conduct internal marketing and demographic studies, and to measure the effectiveness of our advertising campaigns.
5. DISCLOSURE OF YOUR INFORMATION
We may share your information with the following types of companies or in the situations described below. A third party is allowed to access and use the information for specific purposes, provided they keep your information confidential and secure. We do not lend or sell your information for the marketing purposes of third parties.
Agents and service providers: these are third party companies which help us conduct our business (eg. order and payment processing; support services, promotions, etc.).
Credit reference agencies: these are companies that assist us in determining the credit ranking of a customer we might consider dealing with, in order to protect us from fraud and to reduce credit risk
6. STORAGE AND / OR TRANSFER OF YOUR INFORMATION
We use various standard methods to keep costumers’ information confidential and secure. However, please note that these methods do not apply to information that you have chosen to disclose publicly, for instance through social networks.
Secure operating environments: we store your information in secure areas, protected from the public. We follow generally accepted industry standards to protect your personal information. After receiving your information, we use strict security procedures to prevent unauthorized access to it.
We normally store your information for as long as your account is active, or as long as it is necessary to provide you with relevant services and comply with legal requirements. This means that we may retain your personal information for a reasonable period even after that you have stopped using our website, but we would not make any commercial use of your information once your account is closed.
Measures that we expect you take: You play an important role in keeping your information safe. When you create an on-line account, make sure that you choose a password that cannot be easily guessed by others and that you never disclose your password to anyone else. If you use a shared or public computer, never request that it remembers your computer login id / e-mail address or your password and make sure you log off from your account every time you switch off your computer. You should also make use of the settings aimed to protect your privacy in our website.
Transferring your information: storage and analysis of your information, as described above, as well as the use of your information, or disclosure of your information, may require us to transfer the information to a territory outside Italy and to be processed by personnel operating in that territory. Our service provider for webhosting is in Italy. We store your data in secure data centers in Italy.
By accepting the terms of this policy, you authorize us to effect the aforementioned transfer, storing and / or processing.
7. ACCESS TO YOUR INFORMATION
Access to information: law gives you the right to access information about you, the origin of this data and any made or planned communication thereof.
Changes to the information: you can also ensure that your personal information is deleted, corrected or revised. In some cases, we may not be able to delete your personal information unless we delete completely your user account.
Our website includes a section named “your account” where you can review and change information that you have provided, and in which you can change your communication preferences, including the ability to withdraw your consent (Please see Advertising, marketing and promotions). You can review and edit your personal information by entering into your account profile page. Please note that we require our registered clients to verify their identity (ie Login ID / e-mail, password) before they can access their account information or change it. This helps prevent unauthorized access to your account.
In addition, you can also access your data, edit or delete it, as well as withdraw your consent in relation to any purpose of processing your data, by contacting us at: MANUKAFASHION, via Amico da Venafro 14, 00176 Rome, Italy or through our contact form.
8. YOUR CHOICES ON HOW WE USE AND DISCLOSE YOUR INFORMATION
We endeavor to provide you with options about the personal information you share with us. The following mechanisms enable you to control your information:
Tracking technology: you can set your browser to refuse all cookies, or only some, or alert you when cookies are sent.
Advertising, marketing and promotions: if you agree to your personal contact information being used by MANUKAFASHION for the promotion of our products or services, you can tick the appropriate box in the registration form. You can always opt out of receiving further e-mail or SMS messages, following the instructions for the cancellation of registrations that is provided in each of these communications. At any time, you can opt out by accessing the website and setting your user preferences within your account profile by un-ticking the appropriate boxes. Please note that even if you opt not to receive marketing communications, you may still receive administrative communications from us, as confirmations of orders or other transactions, notifications about your account activity (eg. confirmations of account; password changes) and other important announcements.
9. CHANGES TO OUR POLICY
If we change the way we manage your information, we will update this Policy. We reserve the right to change our practices and this policy at any time. Any changes that we make to our policy in the future will be posted on our website. Please check frequently that there are no updates or changes to our policy.
10. CONTACTS
For questions or comments about this policy and our privacy settings, please contact us at: info@manukafashion.com. Tel: +39 347 1238182